Does Red Rook offer a money-back guarantee?


If, within 30 days of opening an account, for any reason Red Rook fails to meet your expectations of customer service, we will happily refund any hosting monies already paid to us.

In the case where you've also purchased a domain name through Red Rook, we will not refund these amounts, but will ensure that you have the necessary username/password to move your web site elsewhere.

Was this answer helpful?

 Print this Article

Also Read

Where do I obtain my Client ID (Customer ID)?

You can obtain a a Client ID by contacting the Red Rook sales department.

Is there a minimum hosting contract period?

No, there is no minimum hosting period. Red Rook believes in maximum flexibility for its...

What payment options are available?

Red Rook accepts Cheque, Direct Deposit, Mastercard, Visa.

Why do I get billed, even when my new web site is not visible?

Billing commences as of the date the hosting service is set up on Red Rook's servers. Your web...

What are Red Rook's standard Terms of Trade?

Unless prior arrangements have been made, Red Rook's standard Terms of Trade is payment in...