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 Can I change or update my web page myself? How often?

You sure can. Anytime you wish and as often as you wish.

 Can I create a sub-domain?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 Can I register my domain with one company and host the web site with another?

Yes. Make sure you keep a copy of the username and password (sometimes called the Registry Key)...

 Can I still download emails to my computer if I use Webmail?

Yes. Emails viewed using Webmail remain on the Red Rook mail server until you either download...

 Can Red Rook register my domain name for me?

Yes, Red Rook offers domain name registration services After receiving your order Red Rook can...

 Does Red Rook allow mass emails or SPAM?

No, definitely not! Red Rook servers have been configured to NOT allow very large e-mails to be...

 How do I access my email Control Panel?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 How do I access my Webmail account?

Using your web browser, type the following text into the Address bar: mail.yourdomain.com where...

 How do I access statistics for my website?

www.yourdomain.com/webalizer/web/ OR Via the Site Control Panel More information coming soon....

 How do I add another email address?

All email aliases and POP accounts can be added or modified via the Control Panel....

 How do I change my passwords for my email and admin Control Panel?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 How do I check for domain name availability?

...

 How do I connect to the Internet now that Red Rook is hosting my web site?

Exactly the same as before! You will still use your dialup Internet connection service. E.g....

 How do I create an email alias?

To create an email alias for a NEW POP email account, follow the steps as listed here:...

 How do I receive emails to 2 different email boxes?

You MUST have at least TWO POP Email Accounts (NOT two email addresses or aliases). It is not...

 How do I set up a password-protected web page?

Password protected web pages can easily be achieved using a process called User Authentication....

 How do I set up another POP email account?

To set up an new POP email account (which has its own username and password): 1. Login to the...

 How do I set up FTP with Dreamweaver?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 How do I set up my SSL Certificate?

This must be done by Red Rook support staff. Please lodge a Tech Support Request.

 How do I setup Outlook Express to send and receive emails?

Red Rook Email accounts can be accessed either via the web or by using your mail client software...

 How do I test a virtual site while I am waiting for the DNS records to propagate?

New clients that have not yet delegated their domain name to one of the Red Rook we servers can...

 How do I test my website before it goes live?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 How much disk space do I need for my web site?

This usually depends on the size and number of images included in your website. The actual html...

 I can't see my website. How can I troubleshoot to find the problem?

Please visit Red Rook Web Hosting Technical Support and lodge a support request at...

 I don't have my web site designed yet. Can I start promoting my new web site and email addresses?

Yes. If you are the owner of the domain name, put your up-coming web site address on all your...

 I have an email hosted elsewhere. How do I redirect emails to my email hosted with Red Rook?

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 I have delegated my domain name but still can't see my website.

Please wait at least 24 -48 hours for the Internet to catch up. If after this time you are still...

 I have uploaded my website but it isn't displaying.

More information coming soon. Please visit Red Rook Web Hosting Technical Support and lodge a...

 I need 100 POP email accounts, is there a bulk discount?

We certainly will give you a discount! In fact you will not find better. If you require further...

 What about my e-mail?

Hosting your web page on Red Rook, by default will give you a POP e-mail account. This account...

 What are Red Rook Web Hosting's Name Server details?

If you have an account with Red Rook Web Hosting you will need to have your domain delegated to...

 What folder should I FTP files to?

The "REMOTE DIRECTORY" location for your website files once logged in as the FTP user will be the...

 What information does Red Rook need in order to transfer (delegate) my domain?

Normally for a domain name transfer Red Rook requires the following: The Domain Name to be...

 What makes a good domain name for my business?

There are a number of things to consider: 1. Make it easy to spell and so it spells the same way...

 What sort of content can I have on my web site?

Anything you like EXCEPT: we do NOT allow illegal activities, pornography, or other activities...

 What speed connection to the Internet will my web page have?

The Red Rook Web Servers are located within state-of-the-art datacentres in Australia and the...

 What types of domain names can I have?

Red Rook Web Hosting will host any valid domain names, this includes both Australian and...

 Will Red Rook delegate my domain name for me?

Yes. Not only that but we will do it for FREE! If you already own your domain name, then it will...